How Department Stores Can Win Back Millennial and Gen Z Shoppers, Report

How Department Stores Can Win Millennial and Gen Z Shoppers, Report

How Department Stores Can Win Back Millennial and Gen Z Shoppers, Report

US department stores, once pioneers of retail innovation, are at a critical juncture, facing declining sales, eroding customer loyalty, and an urgent need for transformational change, according to a new report by Bain & Company.

Luxury Brands in China Face Reset as China’s Luxury Market Plummets 20%

China’s luxury market experienced a significant decline in 2024, contracting by an estimated 18%–20%, according to Bain & Company’s latest report on the China Luxury Goods Market.

Luxury Faces First Real Decline in 15 Years as 50 Million Consumers Exit

Over the past two years, the luxury industry’s customer base has contracted by approximately 50 million consumers, shrinking from 400 million to around 350 million by the end of 2024.