The consumer health and wellness market has experienced significant growth, with the United States alone estimated to have reached a market value of $480 billion.
Securing customer loyalty is essential for enduring business prosperity. Retailers are increasingly adopting strategies to nurture this loyalty, and one compelling approach is the provision of complimentary return policies.
As we step into 2024, discerning consumers are increasingly seeking out brands that offer an understated elegance, brands that don’t shout for attention but rather whisper their pedigree.
The 2023 holiday season has set a new benchmark in e-commerce spending, with Adobe Analytics revealing a significant surge in online consumer expenditure.
As we stand on the cusp of 2024, the retail landscape is poised for a transformative shift driven by the relentless march of artificial intelligence (AI).
The world’s largest retail trade association, National Retail Federation (NRF) recently found itself in the spotlight for a significant correction regarding inventory loss figures.
New survey from GoDaddy shows 41% of Gen Z and 43% of Millennials have followed a brand on social media for a discount, but 47% of small businesses do not offer a discount code when someone follows their brand on social media.
The latest edition of the EY Future Consumer Index (FCI), a comprehensive global study that surveyed over 22,000 consumers across 28 countries, revealed that American consumers prioritize value for money over experiences, brand loyalty, or convenience.
In the upcoming Black Friday 2023, it’s projected that a whopping 68% of consumers will choose to shop online for their holiday deals and 66% on Cyber Monday.
Most retailers agree self-checkouts deliver value. In fact, eight in 10 of them agree the investment in self-checkouts is paying off as this technology allows associates to work on higher value tasks and improves the customer experience.
Sitecore, a global leader in digital experience software working with brands like L’Oréal, Microsoft, and United Airlines, recently released its third annual 2023 US Holiday Report.