Outdoor Voices, the activewear brand once celebrated as a direct-to-consumer (DTC) darling, has closed all of its retail locations. The total number of stores that Outdoor Voices closed is 16. These stores were situated in major U.S. markets, including cities such as Atlanta, Austin, Denver, Charlotte, New York, Houston, San Diego, and Dallas. The Dallas store, specifically located at NorthPark Center, was among those that closed.
The company, which was founded in 2013 by Tyler Haney in New York City and is now headquartered in Austin, Texas, OV quickly became a darling of the DTC space, reaching a valuation of $110 million by 2018 to $40 million in January 2020, accompanied by layoffs across the company. After the company’s valuation plummeted and a series of senior executive departures signaled internal struggles.
Gabrielle Conforti has been serving as the CEO of Outdoor Voices since 2021, taking the helm after Haney tendered…
her resignation in February 2020. Despite the abrupt closure of its brick-and-mortar stores, Outdoor Voices’ products will continue to be available for purchase online, and the brand’s apparel has also been sold through other retailers such as REI and Nordstrom.
Insiders have pointed to a series of missteps leading to the brand’s decline, including upper-level mismanagement and a toxic corporate culture that persisted even after the departure of founder Ty Haney in 2020. The company reportedly struggled with cash flow issues, failing to pay vendors and rent for its stores.
These financial woes culminated in a mass layoff of the corporate workforce and the closure of all 16 retail locations. Reports from various sources, including The New York Times and Reddit, indicate that employees were blindsided by the abrupt decision to close stores.
Many learned of their fate through a Slack message stating, “Outdoor Voices is embarking on a new chapter as we transition to an exclusively online business.” This lack of personal communication has been criticized for lacking empathy, leaving many employees feeling betrayed and jobless, without severance or compensation for unused paid time off.
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