New online stores are constantly emerging, with stylish designs and affordable prices, vying for consumer attention. One such brand that has gained considerable traction recently is Cider Clothing. If you’re contemplating a purchase from Cider or comparing it to other budget-friendly brands like Shein, here are seven critical facts you need to know about this company.
1. Cider is a Legitimate Company
Based on various sources, including Trustpilot and Sitejabber, Cider is a legitimate company. While not publicly traded, it holds a Trustpilot rating of 4/5 and a Sitejabber rating of 3.8/5, indicating a reasonable level of consumer trust. These ratings, combined with their clear return policies, can give shoppers confidence in the legitimacy of their purchases from Cider.
2. Similarities with Shein
Cider is often compared to Shein due to their similar business models. Both brands operate online-only stores focusing on direct-to-consumer (DTC) fast fashion. This approach allows them to offer trendy clothing at competitive prices. However, reviews indicate mixed feedback about the overall quality, with some noting that Cider’s offerings can be slightly more consistent than Shein's.
3. Fast Fashion and Ethical Concerns
When it comes to ethics, Cider occupies a grey area. Like many fast fashion brands, it faces criticism for producing cheap clothing designed to be worn only a few times and then discarded. This business practice raises concerns about sustainability and labor practices, which potential buyers should consider if they prioritize ethical shopping.
4. Shipping and Related Challenges
Cider’s shipping process has been a point of contention among shoppers. Many customers report that orders ship from China, resulting in longer delivery times and potential customs fees, especially for international customers. For instance, one customer noted that their order, placed in early January, was not received until early February, highlighting potential delays.
5. Customer Service Reviews
Customer experiences with Cider’s service have been varied. While some shoppers have had smooth transactions and satisfactory customer service interactions, others have reported issues such as long wait times, rude responses, and difficulties obtaining refunds or order updates. For instance, experiences shared on Reddit highlight that some customers waited months for their orders and struggled with the company's responsiveness.
6. Product Quality
The quality of Cider’s products has received mixed reviews. Some customers have praised the clothing for its stylish designs and decent quality, especially considering the low price point. However, others have critiqued the quality, stating that certain items feel cheap or do not meet expectations. Notably, some Reddit reviewers expressed disappointment with thin materials and inconsistent sizing.
7. Design Authenticity and Concerns about Rip-Offs
Another significant concern involves the authenticity of Cider’s designs. Several customers have pointed out that Cider allegedly offers similar products on other platforms, such as AliExpress, albeit with minor pricing differences. This has raised doubts about the brand's originality and led to accusations of copying designs from smaller creators without proper credit or compensation.
Bottom Line
So, what should you consider before shopping at Cider? Understanding the nature of fast fashion is crucial—it's cheap, trendy, and comes with risks and ethical dilemmas. If you can navigate the potential shipping delays, quality inconsistencies, and ethical concerns, Cider might be a good option for a quick and fashionable wardrobe refresh.