Peloton launches rental service to attract more customers

Peloton, famous for its high-tech exercise equipment, now offers a rental service.

Peloton launches rental service to attract more customers

Peloton, famous for its high-tech exercise equipment, now offers a rental service. For £99 a month, users can enjoy the brand's bikes.  This move by Peloton is aimed at a wider customer base looking for more affordable at-home workout options.

Renting a Peloton bike is much cheaper than buying one outright. It's also more affordable than the combined cost of a bike purchase and the online class subscription. Customers only have to pay a £200 setup fee. They can end the rental whenever without extra charges, giving them flexibility.

Key Takeaways:

  • Peloton's new rental program offers a more affordable way for customers to access its high-end exercise equipment, with a monthly fee of £99.
  • The rental program includes full access to Peloton's live online classes and on-demand workout content, providing a cost-effective way to experience the brand's connected fitness ecosystem.
  • Customers will be required to pay a £200 setup fee, but they can cancel the rental at any time without penalty, offering flexibility and convenience.
  • The rental program aims to make Peloton's fitness solutions more accessible to a wider range of consumers, as the company seeks to expand its reach and appeal to a broader audience.
  • The launch of the rental program comes as Peloton faces declining sales and revenue, with the company implementing cost-cutting measures to improve its financial performance.

Peloton's Pandemic-Fueled Growth

The COVID-19 pandemic was a turning point for Peloton's business. As people stayed home more, they began using Peloton's high-tech fitness gear. This made Peloton's number of users grow from 700,000 in January 2020 to over 3 million by March 2022.

Soaring Share Prices and Revenue

During the lockdowns, Peloton's popularity went through the roof. Its share price reached an all-time high of $167.42 in January 2021, marking a nearly 500% increase from its pre-pandemic levels. At the same time, Peloton's earnings doubled, going from about $915 million in 2019 to $1.8 billion in 2020. In May 2020, Peloton reported a 66% increase in sales and a 94% increase in subscribers, with its first profitable quarter in September 2020, boasting a revenue spike to $607 million.

Post-Pandemic Sales Declined

However, with the easing of lockdowns, Peloton's sales and earnings started to slow down. The company saw its stock plummet by over 95% from its peak, trading below $3 by May 2024. Peloton's revenue forecast for 2024 was adjusted downwards to between $2.68 billion and $2.75 billion, from an earlier estimate of $2.70 billion to $2.80 billion.

To cope with declining sales, Peloton has launched a rental service and implemented cost-reduction strategies, including laying off approximately 400 employees—about 15% of its global workforce—and reducing its retail showroom footprint.

Despite these efforts, the company continued to struggle with falling demand, product recalls, and mass layoffs, which included more than 5,000 staff members in 2022 alone. The company's challenges were further compounded by a disastrous recall of its treadmills and a mishandled logistics operation, leading to a loss of customers.

Introducing the Rent-to-Own Model

Peleton Introduces Rent-to-Own Model for Bikes
Peleton Introduces Rent-to-Own Model for Bikes

Peloton's new rental program makes its top exercise gear more budget-friendly. For as little as $120.42 every month, you can have the Peloton Bike. Want the Peloton Bike+? That's $207.92 monthly. Or maybe you fancy the Peloton Tread at $249.59 a month. These fees are way less than buying upfront. Oh, and there's a one-time $200 setup cost, but you can cancel the rental at any time with no extra fee.

This new rent-to-own model by Peloton targets expanding its product reach. It helps those who can't drop a big chunk of cash all at once. The month-to-month payment system opens the door for more folks to enjoy Peloton's high-quality fitness gear. Their goal is to connect with a younger crowd, too.

Product Monthly Rental Fee Setup Cost Cancelation Policy
Peloton Bike $120.42 $200 Cancellable anytime
Peloton Bike+ $207.92 $200 Cancellable anytime
Peloton Tread $249.59 $200 Cancellable anytime

Peloton Aims to Attract a Younger Audience

Peloton is working hard to appeal to more younger people. After sales dropped when the pandemic ended, they are trying new things. They want to interest a wider target audience and grow more popular, even with more competition in the fitness industry.

During the pandemic, Peloton got really big. Their member numbers went up from 2 million to over 7 million. But more recently, they've lost some of those members. They now have fewer members, and their revenue, money they make, is not as high as it was. So, they're thinking of new ways to get back on top.

Peloton is focusing on getting the attention of younger consumers. They're using different ways to promote themselves, like TikTok. They aim to become more attractive to younger people. This way, they hope to do well in the fitness industry for a long time.

Cost-Cutting Measures and Profitability Goals

Peloton is adjusting to changes in the fitness world. The company aims to match its costs with its earnings to break even by the end of the year. It's moving its logistics work to outside companies to reduce fixed costs.

Shift to Third-Party Logistics

Peloton is now working with third-party logistics partners. This cuts costs and makes it easier to change how it delivers products. The company can now adjust its shipping more easily with changes in demand.

Reducing Expenses Across Departments

Peloton is also cutting costs in different parts of the business. It's trimming spending on sales and marketing a lot, saving over $70 million in the last quarter. This has helped cut overall expenses from $229.1 million to $158.1 million.

Targeting Breakeven Status in Q4

Peloton wants to reach a point where its income equals its spending by the end of this year. It's working hard to deal with challenges in the fitness industry and plan for success in the future.

Key Metric Value
Peloton's Q2 FY2024 Revenue $743.6 million (6% drop year-over-year)
Peloton's Q2 FY2024 Net Loss $194.9 million (decreased from $335.4 million in the year-earlier quarter)
Peloton's "Fitness-as-a-Service" (FaaS) Offering $100 million run rate business, grew by around 300% year-over-year in Q2 FY2024
Peloton's Q4 Revenue $678.7 million (28% drop year-over-year)
Peloton's Net Loss Increase 297% to $1.24 billion, with over $400 million related to restructuring charges

Conclusion

Peloton has started a rental program for its top-of-the-line exercise gear. This move is to let more people use their products. It also aims to appeal to a wider group. The company's growth and then fall during the pandemic show changes in the fitness industry. Now, Peloton is cutting costs, trying new strategies and trying to increase profits.

Peloton did very well when the pandemic hit. Its value shot up, but it's been hard for the brand lately. Safety worries, fewer sales, and many executives leaving have been tough. With the rental service, they hope to get more people interested. This could make Peloton better liked by many. If it brings in more young buyers, it will do well.

The fitness industry keeps changing, and Peloton has to keep up. When gyms and studios start opening again, Peloton should stay important to its customers. The rental program is key. If it works, Peloton could do well in the changing market. It may even stay a top choice for connected fitness.

FAQ

What is Peloton's new rental program?

Peloton now offers a bike rental service at £99 a month. This deal lets you join live online classes and access a library of past classes. It's a big bargain compared to buying the bike for £1,995 and paying £39 monthly for the classes. You also have to pay a £200 setup fee, but you can stop renting anytime without extra charges.

How has Peloton's popularity changed during the COVID-19 pandemic?

Peloton became a hit during the COVID-19 lockdowns as folks needed indoor exercise. It quickly grew its user base from 2 million in Jan 2020 to over 7 million by March 2022. This demand surge saw Peloton's stock price soar nearly 500% to $163. But, as things started opening back up, their sales began to slow down.

What are the key features of Peloton's rental program?

The key feature of Peloton's rental plan is its affordability at £99 per month. You also need to pay a £200 setup fee, but can end the rental anytime, no strings attached. This approach helps more people get their hands on Peloton's fitness gear.

What is Peloton's strategy for attracting a younger audience?

Peloton aims to draw in a younger crowd as it deals with post-pandemic sales dips. It's working to be more appealing to a broad audience in the fitness world. This new approach reflects the company's response to growing industry competition.

What cost-cutting measures is Peloton implementing?

Peloton is keen on trimming its costs to reach a break-even status soon. One step is moving its logistics to a third party. This switch replaces big fixed costs with more flexible ones. The company is also cutting back on spending in various areas. These cost cuts are part of their push to be profitable again.

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