Retail Redundancies: Legal Steps to Handle Retail Store Closing Procedure

Retail in 2025 is undergoing rapid transformation, with an estimated 15,000 brick-and-mortar stores expected to close across the United States-more than double the 7,325 closures recorded last year.

Last Updated on May 6, 2025 by RETAILBOSS
Retail Store Closing Procedure: Retail Redundancies
Last Updated on May 6, 2025 by RETAILBOSS

Retail in 2025 is undergoing rapid transformation, with an estimated 15,000 brick-and-mortar stores expected to close across the United States-more than double the 7,325 closures recorded last year. This unprecedented wave is being driven by surging online shopping, persistent inflation, and changing consumer habits, forcing even iconic brands like Macy’s, Joann Fabrics, and Party City to shutter hundreds of locations.

The fallout is significant: up to 45,000 retail jobs could be lost, and the gap between store closures and new openings is widening rapidly, with fewer than 6,000 new stores projected to open in 2025. In this challenging environment, careful planning and strict compliance with employment laws are more crucial than ever to protect businesses and their employees during the transition. Consulting with redundancy law solicitors can provide valuable guidance during this challenging time.

Navigating a store closure involves complex legal and human considerations, especially when redundancies are involved. Today, we’ve broken down some of the most important legal factors to keep in mind when handling redundancies due to store closures, including how to support your team and protect your business.

We’ve put together some resources for assisting employees during this time and a few key steps to take when mitigating the impact of a store shutdown. This is a stressful time for everyone involved, so it's highly advisable to empower yourself with knowledge and resources.

Understanding Redundancy

Redundancy occurs when an employer needs to reduce its workforce. This could be due to various reasons, including the closure of stores or branches. Understanding redundancy's legal definition and implications is crucial for employers seeking to navigate this process smoothly.

A person holding a pen over a paperAI-generated content may be incorrect.
Image source: Pexels

Legal Obligations in the Event of Store Closures

Employers have certain legal obligations when it comes to making employees redundant. It is imperative to understand these responsibilities to avoid potential legal pitfalls. Some extended reading into workplace problems could be helpful, but the key obligations for you to know include:

  1. Consultation

Before any redundancy is finalised, employers are required to consult with employees. This consultation process should be conducted in good faith and allow employees to suggest alternatives to redundancy.

  1. Fair Selection Process

Employers must ensure that the selection process for redundancy is fair and transparent. Criteria should be clear and objective, and it is essential to document the rationale behind decisions to avoid allegations of discrimination or unfair dismissal.

  1. Notice Period

Once the decision has been made, affected employees must be given appropriate notice. The length of notice depends on the duration of their employment and should be clearly outlined in their contracts.

Steps to Ensure Compliance

To ensure compliance with redundancy laws, employers can take several proactive steps:

  1. Review employment contracts and company policies to ensure alignment with legal requirements.

  2. Engage in transparent communication with employees throughout the process.

  3. Seek expert advice to navigate complex legal requirements efficiently.

  4. Consider offering support services to affected employees, such as counselling or career advice.

For more detailed information on handling employee terminations legally, you can refer to this article on employment status and support for individuals.

A gold scale on a tableAI-generated content may be incorrect.
Image source: Pexels

The intricacies of redundancy can be daunting, but with careful planning and adherence to legal standards, store closures can be managed effectively to reduce potential conflict and ensure fairness for all parties involved. Understanding the nuances of these legal steps is crucial for maintaining legal compliance and employees' morale during such transitions.

Support for Affected Employees

One of the most significant impacts of store closures is on the employees who are made redundant. Offering support to these individuals not only aids in their transition but also helps maintain a positive reputation for the organisation. Here are some ways to support employees during this period:

  • Outplacement Services: Career transition services can help employees find new job opportunities. These services might include CV writing workshops, interview preparation, and job search strategies.

  • Emotional Support: Redundancy can be an emotionally challenging experience. Offering access to counselling services can help employees manage stress and anxiety during this transition period.

  • Financial Guidance: Providing resources or workshops on financial planning can assist employees in managing their finances until they secure new employment.

Managing the Internal Impact of Store Closures

While supporting redundant employees is a priority, it is also crucial to address the morale and productivity of the remaining workforce. Store closures can create uncertainty and anxiety among staff not directly impacted. Here are some strategies to manage this internal impact:

  1. Transparent Communication

Keeping communication lines open and transparent is vital. Employees appreciate honesty and clarity about the reasons behind store closures and the organisation's plans. Regular updates can help alleviate rumours and reduce uncertainty.

  1. Involving Employees in Future Plans

Engaging employees in discussions about the company's future can foster a sense of involvement and investment. This can be achieved through team meetings, feedback sessions, and involving staff in decision-making processes where appropriate.

  1. Recognition and Appreciation

During challenging times, it is crucial to recognise and appreciate the efforts of remaining staff. Acknowledging their hard work and dedication can boost morale and encourage continued commitment.

Navigating Retail Redundancies with Courage

Handling store closures and redundancies is a complex challenge that requires careful balancing of legal obligations, employee support, and organisational needs. By adhering to the legal steps and providing robust support for affected employees, businesses can navigate this difficult process with greater ease and integrity. Ensuring compliance and offering assistance mitigates potential legal ramifications and maintains the organisation's reputation and the well-being of its workforce.

Employers must remember that the impact of redundancies extends beyond the immediate financial and operational implications. Prioritising transparent communication, fair processes, and comprehensive support can make a significant difference in handling store closures smoothly. Employers seeking further information on responsibilities during terminations may find the employer guidelines on terminations helpful.

Ultimately, while store closures are often unavoidable in the retail industry, they can be managed effectively with the right approach and resources. By prioritising legal compliance and employees' well-being, businesses can emerge from these challenges with resilience and a positive outlook for the future.

Disclaimer: Please be advised this article is for informational purposes only and should not be used as a substitute for advice from a trained legal professional. Please seek the advice of a legal professional if you’re facing issues regarding retail law.