InsightsRetail

57% of Shoppers Still Want to  Touch and Feel Products Before They Buy, Says Report

For Direct-to-Consumer (DTC) brands built online, the next big step isn’t just more clicks, it’s a physical connection. As Shopify’s 2025 Retail Report emphasizes, 57% of

InsightsRetail

57% of Shoppers Still Want to  Touch and Feel Products Before They Buy, Says Report

For Direct-to-Consumer (DTC) brands built online, the next big step isn’t just more clicks, it’s a physical connection. As Shopify’s 2025 Retail Report emphasizes, 57% of shoppers want to touch and feel products in person, while 38% prefer buying online for in-store pickup. This evolving behavior shows why digital-first brands are increasingly anchoring themselves in the physical world.

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