TJX Reports $15 Billion Quarter in Off-Price Retail While Macy’s Closes 150 Stores

TJX reported $15.117 billion in quarterly revenue. Ross Stores hit $21.1 billion for the year. Burlington opened 101 new stores in 2024 and another 100 in 2025. Premium brands obsess over personalization engines. Department stores close locations. Off-price retailers are dominating.

The numbers tell a story most professionals miss. Why Off-Price Retailers Are Winning Off-price retailers now capture 51.9% of combined apparel retailer visits. Household spending at TJ Maxx and Nordstrom Rack is up 13% compared to July 2019. Overall apparel spending? Up less than 5%. The difference comes down to experience.

Traditional retail offers predictable inventory. Off-price retail offers discovery. Inventory turns every 6-8 weeks. Half the time of traditional retail. The scarcity creates urgency. The discovery triggers dopamine. The discount provides justification. Personalization algorithms tell shoppers what they already want.

Off-price retailers make shoppers want what they didn’t know existed. Bottom line: Unpredictable inventory drives higher engagement and traffic than algorithm-based recommendations. How the Off-Price Business Model Works TJX maintains relationships with 21,000…