New data from Matter Communications reveals customers are making purchases based on influencers who are relatable, original content or provide credible expertise. Only 11% of consumers prefer celebrity influencers – a notable reduction from Matter’s 2020 Influencer Survey (17-22%). And when asked what the most important attribute was when learning about a company, product or brand, consumers’ top choice was authenticity (39%).
Matter is a Brand Elevation Agency that integrates PR, marketing and creative services into content-rich campaigns that inspire action and build value. Founded in 2003, with eight offices spanning North America, Matter works with the world’s most innovative companies across healthcare, high-technology, consumer technology, professional services and consumer markets.
Matter surveyed more than 1,000 U.S. consumers to uncover how social media consumption, influencer perceptions and purchasing habits have evolved in the past year. 69% of respondents are likely to trust a friend, family member or influencer recommendation over…
information coming directly from a brand.
Consumers Want Real Influencers The types of influencer personalities consumers find most appealing when deciding to follow on social media are: Relatable personalities (61%) Expert personalities (43%) Just-for-fun personalities (32%) Aspirational personalities (28%) “Collaborating with the right influencers is the difference between a good campaign and a great campaign,” said Mandy Mladenoff, President of Matter.
“Combining AI and data-driven technology with the deep experience of our influencer team, we can quickly identify and build real relationships with the influencers who most genuinely capture clients’ core campaign needs.” Edutainment Content Is on the Rise Consumers’ favorite types of influencer content to engage with are: How-to content, such as recipes, tutorials or step-by-step instructions (42%) Stories with short bits of information with video and/or photos (35%) Photo- or image-based posts with information in captions (33%) Additionally, YouTube was respondents’ number one choice (36%) when asked what platform they find the most authentic/beneficial content from influencers.
“With more sponsored content hitting consumers’…
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