Bvlgari and LVMH are using their Métiers d’Excellence ecosystem to turn luxury retail into a real training ground, giving students a front row look at heritage, craftsmanship and client experience inside the Bvlgari boutique on Via Montenapoleone in Milan. Through the partnership between the Institut des Métiers d’Excellence LVMH and Università Ca’ Foscari Venezia, participants follow a blended path that combines classroom learning with in boutique immersion across LVMH Maisons.
What the LVMH Métiers d’Excellence do
LVMH Métiers d’Excellence is the Group’s umbrella for more than 280 Creative, Craft and Client Experience métiers, practiced by over 80,000 employees worldwide, from jewelry artisans to store managers. Within this framework, the Institut des Métiers d’Excellence (ME Institute) created in 2014 runs work study programs that mix theoretical courses with paid apprenticeships in LVMH Maisons.
Students learn technical skills, theory and languages, and attend Master Classes, visits and workshops; at the end, they…
receive both a school diploma and the Brevet d’Excellence, recognized across all LVMH brands.
The Ca’ Foscari partnership: training tomorrow’s client advisors The collaboration with Università Ca’ Foscari Venezia is built around the Master in Luxury, Client Advisor and Store Management, a program run by Ca’ Foscari Challenge School in partnership with the ME Institute LVMH.
Entirely in English, the Master combines academic modules in Venice with practical rotations and internships in boutiques of LVMH Maisons such as Bvlgari, Christian Dior, Fendi, Loro Piana, Louis Vuitton and Sephora.
The goal is to train future department managers, store managers, sales assistants and private client advisors for the luxury sector, with a strong focus on client experience and retail excellence…
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