A warehouse management system directs and records activities within a warehouse, including receiving, storage, picking, packing and dispatch.
How it works in retail
It helps staff locate stock and complete work in a controlled sequence. Integrations connect warehouse activity to purchasing, order management and inventory records.
A retail example
A picker receives instructions identifying which bin contains each item needed for a customer order.
What to keep in mind
A WMS focuses on warehouse execution. It is distinct from an OMS, which manages the broader customer order across channels and fulfilment locations.
Examples are illustrative. Terminology and measurement conventions can vary by business and market.