Logistics is the planning and execution of the movement and storage of goods and related information.
How it works in retail
In retail it includes inbound deliveries, warehousing, replenishment, customer shipments and return flows. Logistics decisions affect when and where merchandise is available.
A retail example
A retailer coordinates delivery appointments, warehouse storage and transport from a distribution centre to its stores.
What to keep in mind
Logistics is part of supply chain management. It does not encompass every sourcing, product-development or supplier-management activity.
Sources & further reading
Examples are illustrative. Terminology and measurement conventions can vary by business and market.