Transparency
Corrections Policy
RetailBoss corrects factual errors and makes material changes visible to readers.
Readers, sources and subjects may challenge a factual claim by sending the article URL, the disputed passage and supporting evidence to the newsroom.
Our commitment
A clear record of material corrections.
When RetailBoss confirms that published information is materially inaccurate, the newsroom corrects it as promptly as reasonably possible. Correction requests are reviewed within two business days. Resolution time depends on the evidence, the sources involved and the complexity of the issue.
The Editor in Chief or a delegated editor determines whether a change is a correction, clarification, routine update or minor edit.
How changes are handled
Corrections, clarifications and updates serve different purposes.
Submit a request
Give the newsroom enough information to verify the issue.
Include the article URL, the exact sentence or claim at issue, the reason it is inaccurate, the correct information and primary or authoritative supporting sources. Identify your relationship to the subject and provide reliable contact information.
RetailBoss considers evidence from subjects, readers and independent sources. A request does not guarantee a change, but every credible submission is evaluated on its merits.
Removal requests
Published history is preserved except in exceptional circumstances.
RetailBoss generally does not remove accurate, lawfully published material solely because it has become inconvenient or because a subject disagrees with its inclusion. The newsroom may consider removal, search exclusion or anonymization when compelling legal, privacy, safety or public interest concerns outweigh the value of preserving the original record.
