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Kelly-Moore Paints, a longstanding company in the paint industry, went out of business due to a combination of financial burdens and legal challenges. The primary factor contributing to the company’s closure is the substantial financial strain from settling asbestos-related legal…
The e-commerce sector has experienced remarkable growth, with the total number of online stores worldwide surpassing the 26.5 million mark. This represents a significant surge from the 9.2 million recorded in 2019. The United States has been a key player…
Retailers are grappling with the high cost of returns, which reached an estimated $816 billion in lost revenue in 2022. The challenge is exacerbated by the fact that online purchases have a higher return rate—about 30%—compared to just 8.89% for…
The United States saw a significant portion of its retail purchases returned, with just over 16% of online purchases were returned. According to a study by Statistica, the issue has escalated in 2021-2022 as the volume and processing cost of returns…
The recommerce market witnessed a significant shift in consumer behavior, with 85% of shoppers purchasing or selling secondhand items. This trend reflects a growing acceptance of secondhand goods and indicates a substantial opportunity for businesses in this sector. The OfferUp…
Recent investigations have uncovered alarming lead levels in fashion accessories sold at off-price retailers, including Ross and Burlington. The Center for Environmental Health (CEH), a nonprofit watchdog group, has released a 13-year ‘Toxic Fashion’ report that exposes a continuing issue…
In the vibrant Canadian retail market, numerous companies compete for consumer spending, offering a wide range of products and services. From groceries and household items to clothing, electronics, and home renovation materials, these retail giants play a significant role in…
As a globally recognized retail expert, Jeanel Alvarado is a sought-after speaker for industry publications, events and conferences due to her expertise in marketing, e-commerce, merchandising, technology, and direct-to-consumer operations. She is the Founder and CEO of RETAILBOSS, an internationally acclaimed…
The global fashion retailer, H&M has been making waves with its innovative approach to customer loyalty. The company’s strategy revolves around a tiered loyalty program and a unique return fee policy that encourages customers to join. This approach has boosted…
As a globally recognized retail expert, Jeanel Alvarado is a sought-after speaker for industry publications, events and conferences due to her expertise in marketing, e-commerce, merchandising, technology, and direct-to-consumer operations. She is the Founder and CEO of RETAILBOSS, an internationally acclaimed…