AI Will Manage 90% of the Order Lifecycle for Nearly Half of Retailers, IDC Forecasts

Detection and Fraud Prevention Fraud is evolving, and so is retail’s defense. By 2028, 60% of large retailers will deploy AI-powered deepfake detection, blocking 70% of social engineering and phishing attempts and slashing overall retail fraud losses by 35%.

As schemes become more sophisticated, robust digital security becomes a non-negotiable priority. 3. Global Trade Management Surges Managing global trade and compliance is another area ripe for transformation.

IDC projects that by 2027, 30% of medium and large retailers will accelerate customs compliance by 90%, boost risk management by 75%, and speed up sourcing decisions by 50% with AI-powered trade tools. 4.

Data Modernization: The Growth Engine By 2027, 70% of large retailers will reinvest in their data management platforms, leveraging new tools and services to unlock powerful AI and data monetization strategies. For 30% of these companies, this data-first approach could translate into 30% incremental revenue growth. 5…