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Explore retail insights from RETAILBOSS, with data, research and analysis on brand performance, consumer trends, earnings and market intelligence.
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As the cost of living continues to rise, consumers are seeking ways to stretch their budgets. According to a 2023 Black Friday consumer sentiment survey by Boston Consulting Group (BCG), 74% of consumers plan to take advantage of deals during…
The latest edition of the EY Future Consumer Index (FCI), a comprehensive global study that surveyed over 22,000 consumers across 28 countries, revealed that American consumers prioritize value for money over experiences, brand loyalty, or convenience. This shift in consumer…
In the upcoming Black Friday 2023, it’s projected that a whopping 68% of consumers will choose to shop online for their holiday deals and 66% on Cyber Monday. According to a new online survey about holiday shopping statistics by Drive…
Most retailers agree self-checkouts deliver value. In fact, eight in 10 of them agree the investment in self-checkouts is paying off as this technology allows associates to work on higher value tasks and improves the customer experience. However, about 80%…
Sitecore, a global leader in digital experience software working with brands like L’Oréal, Microsoft, and United Airlines, recently released its third annual 2023 US Holiday Report. The report reveals valuable insights into consumer shopping trends for the upcoming holiday season…
The digital age has revolutionized the way we shop, and a recent study by Flyers online provides an in-depth analysis of the global e-commerce market. The study reveals that China is leading the charge with a market value of $779.858…
Inflation has become a central theme in the analysis and understanding of shopping behavior in 2023. American consumers are bracing for the impact of inflation, expecting to feel its financial effects for an average of 1.64 years, or approximately one…
In a recent report titled “Back to School: Unfiltered,” Curology, a leading personalized prescription skincare company, has unveiled some startling insights into the anxieties faced by Gen Z high school and college students. The report, which surveyed 2,000 American teens…
A recent global survey conducted by Cloudinary, the image and video platform for many top brands, has revealed that effective use of visual content in e-commerce marketing can significantly reduce product returns. The survey highlights the importance of managing visual…
The Census Bureau’s original Q1 2023 release showed adjusted online sales rose 3%. An unadjusted post-holiday decline did not establish a downturn.
As ecommerce continues to grow, so does the number of returns made by customers. Understanding the state of ecommerce returns is crucial for any business looking to maximize profits and minimize losses. In this blog post, we will explore some…