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Retail industry news, analysis, and trends covering stores, retail technology, ecommerce, consumer behaviour, and commerce leaders.
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OpenAI’s new Instant Checkout feature is transforming shopping by letting users purchase products directly inside ChatGPT, eliminating the need for external websites or clunky multi-step transaction flows. Announced in September 2025 for U.S. users, this agentic commerce feature—backed by partnerships…
This year, the beauty industry lost a cult favorite as Beauty Bakerie, the beloved dessert-themed makeup brand founded by Cashmere Nicole in San Diego, United States, announced a sudden and emotional shutdown. After delighting customers for nearly a decade, this…
The beauty retail giant Sephora, owned by LVMH, officially launched its groundbreaking creator tool, My Sephora Storefront, in the United States. The new Sephora platform lets creators build their own curated product collections, share customized shoppable links on social channels,…
Vestiaire Collective, the global leader in pre-loved luxury fashion, has unveiled a new dedicated space for men’s secondhand shopping — a milestone move that marks the platform’s largest category expansion to date. The launch underscores the company’s growing investment in…
When Ben Francis launched Gymshark from a garage in Birmingham, UK, in 2012, he was a 19-year-old university student and Pizza Hut delivery driver with a passion for fitness and digital innovation. Francis’s vision was to create workout gear he…
Williams-Sonoma is in the midst of a major class action lawsuit that has captivated consumer advocates and the bedding industry. On September 4, 2025, a California federal judge, U.S. District Judge William H. Orrick, denied Williams-Sonoma’s latest motion to limit…
Acosta Group’s “Shopper Community” study, conducted in June 2025 with 1,074 U.S. shoppers, shows that 99% of consumers are aware of AI solutions and 70% actively use tools such as ChatGPT, Microsoft Copilot, and Google Gemini for everyday shopping, comparing…
A recent fireworks display orchestrated by outdoor apparel brand Arc’teryx in the foothills of the Himalayas has sparked considerable controversy, leading to a public apology from the company and an official environmental investigation by Chinese authorities. The event, organized with…
Pattern Beauty is the realization of Tracee Ellis Ross’s decades-long dream to center, empower, and celebrate textured hair. Launched in September 2019 in the United States, Pattern was built “for curly, coily, and tight hair textures, to empower others to…
A class action is underway against Amazon, as nearly 300 million consumers seek justice for what they claim are artificially inflated prices caused by Amazon’s anti-discount policy imposed on marketplace merchants. Class Certification and Consumer Reach Consumers, led by attorneys…
The fashion industry has always been about creativity and reinvention, and in 2025, technology is taking that change to unprecedented heights. With the global fashion technology market projected to reach $345.39 billion by 2030, brands are experimenting with virtual showrooms,…