Salesfloor an award-winning mobile platform that combines immersive virtual shopping, clienteling and sales automation, adopted by a prestigious partners including: Fabletics, GNC, Saks Fifth Avenue, Shopper’s Drug Mart, Bloomingdale’s, Ben Bridge Jeweler, and Chico’s, and many others. Salesfloor helped beauty retailer, Cos Bar, increase their clienteling sales by 554% on a quarter over quarter basis. “By working with Salesfloor, they’ve managed to improve their high-touch client experience by finding a delicate balance between URL and IRL shopping,” mentioned in Cos Bar downloadable case study.
“Since launching Salesfloor we finally have visibility into how often client outreach is happening and how much revenue is being generated from these interactions. It has also allowed us to identify those Beauty Specialists who are stronger at clienteling,” said Cristina Estrada, VP of Operations, Cos Bar. Further, it enabled us to gain best practices from Salesfloor that we can use to train and level up those who may not be as strong.”
The Salesfloor platform operates on four continents in verticals spanning across department stores, beauty, luxury & jewelry, apparel, sporting goods, and furniture, with continued momentum into 2023 with total transaction volumes surpassing the $3 Billion USD milestone.
“The key to winning in retail is to enable customers to conduct commerce when and how they want it and get expert help at every touchpoint,” said Oscar Sachs, CEO of Salesfloor. “Salesfloor’s customer engagement platform is unique in its ability to enable expert assisted shopping experiences, across channels, through humans and conversational AI. We are pleased to reach this important milestone of generating over $3 Billion of attributed sales for our customers through the Salesfloor platform.”
Further adding to the plethora of personalization tools available, Salesfloor also now offers Maestro, an AI powered virtual advisor that provides an engaging online sales experience with the best recommendations for shoppers, driven by their input. Maestro ultimately guides shoppers through an intelligent conversational flow to learn about their needs, and provide the right personalized recommendation the first time—every time.
Salesfloor retailers have seen a substantial return on investment over the past year, especially following strong Black Friday through Cyber Monday sales in 2022. The trend has continued throughout December, with Salesfloor’s data indicating YOY sales increased 21% in December 2022 vs 2021. Further, transaction volume increased by 23% from the previous year, indicating the growing.