43% of Gen Z prefers direct-to-consumer (D2C) brand purchases, says Report

A significant 43% of Gen Z shoppers express a preference for making purchases directly from direct-to-consumer (D2C) brands, according to a PYMNTS study. This inclination towards

43% of Gen Z prefers direct-to-consumer report
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43% of Gen Z prefers direct-to-consumer (D2C) brand purchases, says Report

A significant 43% of Gen Z shoppers express a preference for making purchases directly from direct-to-consumer (D2C) brands, according to a PYMNTS study. This inclination towards D2C brand purchases is not only a testament to the changing dynamics of consumer behavior but also highlights the potential for brands to capitalize on this trend.

With Gen Z’s monthly spending power estimated at $14 billion, their predilection for D2C could translate into a substantial $72 billion annually directed towards brands. This shift towards brand websites over third-party retailers or online marketplaces among the youngest generation of consumers stands in contrast to the preferences of Baby Boomers.

Gen Z are known for their tech-savviness and are often looking for a seamless and personalized shopping experience. Brand websites typically offer this by providing detailed product information, customer reviews, and often a more streamlined customer service experience. These factors contribute to the trust and loyalty…

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