Fashion Advisor – Saks Atlanta

About the role: We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.

What impact you can create at CHANEL:

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.

You are energized by:

• The history and heritage of The House of CHANEL.
• Being truly service minded.
• Utilizing your fashion expertise to inspire others.
• Building collaborative partnerships and relationships in a team-focused environment.
• Fostering a meaningful client experience centered around inclusion and connection.
• Appreciation for art, beauty, and luxury.

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.

Requirements:

• Minimum 3 years of related experience.
• Minimum High School Diploma or equivalent.
• Excellent communication skills.
• Understanding of, and passion for, client experience.
• Knowledge of luxury retail and the CHANEL brand (preferred).
• Ability to thrive in a team environment and work collaboratively.
• Foreign language skills (preferred but not required).