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Retail

Retail Industry News & Trends · CEO · E-commerce · Customer Behaviour · Brick-and-Mortar · Holiday · Shopping · Retail Marketing.

Retailers may pay customers to keep returns

In 2023, retail returns surged to a staggering $743 billion, accounting for 14.5% of total retail sales. Notably, the return rate for online purchases was higher, at 17.6%, translating into $247 billion, compared to 10.02% for in-store purchases. As retailers…

Retail