In-Store Visual Merchandiser

The primary responsibility of this role is to maintain the brand image in the Boutique, elevating the client experience and facilitating the selling process. Reporting directly to the Boutique Director with a dotted line to the Regional Visual Merchandising (VM) Manager, the In-Store Visual Merchandiser acts as a guardian of the CHANEL image and ensures that fashion and image messages are conveyed through all merchandise presentations.

Key responsibilities include expediting the selling process for Fashion Advisors by remaining readily available to change mannequins, pull and replenish items from the selling floor, and make substitutions on displays as products are needed for clients. The role serves as a key point of contact for the store when the VM Lead is on other projects, during corporate holidays, and on weekends. Additional duties include supporting the Operations team with product prep work for floor moves and collection launches, updating digital photo files for maintenance purposes, and maintaining current documentation of window items (SKU, price, size, etc.) for the selling team’s reference. This position also assists in the implementation of events, seasonal installs, and other business-driving initiatives while working independently with minimal supervision to maintain high execution standards.

Requirements:

• Minimum 2 years of related visual merchandising or retail display experience.
• Basic knowledge of retail operations, display, and merchandising techniques.
• Proficiency in basic computer software and digital photography.
• Ability to work on a ladder and move heavy items, including lifting, pushing, or pulling up to 25–40 lbs.
• Flexible schedule with the availability to work late nights, weekends, and some holidays.
• Full-time in-store and in-person presence required to support client sales and service.
• Excellent communication and interpersonal skills to collaborate effectively with boutique teams.