InsightsRetail

57% of Shoppers Still Want to  Touch and Feel Products Before They Buy, Says Report

For Direct-to-Consumer (DTC) brands built online, the next big step isn’t just more clicks, it’s a physical connection.

57% of Shoppers Still Want to Touch and Feel Products Before They Buy, Says Report
InsightsRetail

57% of Shoppers Still Want to  Touch and Feel Products Before They Buy, Says Report

For Direct-to-Consumer (DTC) brands built online, the next big step isn’t just more clicks, it’s a physical connection. As Shopify’s 2025 Retail Report emphasizes, 57% of shoppers want to touch and feel products in person, while 38% prefer buying online for in-store pickup. This evolving behavior shows why digital-first brands are increasingly anchoring themselves in the physical world.

RetailBoss

RetailBoss is an independent global news publication and business insights platform built for executives, founders, operators, analysts, marketers, investors, and brand leaders. Our reporting covers the retail shifts across luxury, fashion, beauty, technology and marketing strategy.

Since
2011
Audience
50 Million+
Coverage
Global Markets
Our editorial stance

We prioritize news value, evidence, attribution, and practical relevance to retail decision-makers. Sponsored work is identified, and editorial coverage is kept distinct from commercial partnerships.

More from Insights

Recommended Articles

RetailBoss Daily

Sign up for RetailBoss Daily Newsletter

Start the day with the retail news, exclusive context, and key industry events that matter—delivered directly to your inbox.

RETAILBOSS DISCOVERY

What are you looking for?

Search the stories, companies and ideas shaping retail.

Start exploring

Esc to close · Tab to navigateOpen full results →