Nu Skin Revenue Falls 14.6% as Customer Count Shrinks

The beauty and wellness company reported a loss of $0.02 per share, or adjusted earnings of $0.10, in its November 5 results. Fewer customers and affiliates Customer numbers declined 18% to 609,469, while paid affiliates fell 10%. Gross margin narrowed to 65% from 70.5%.

Management pointed to adoption of its Prysm iO platform and anticipated sequential revenue growth in the fourth quarter. That expectation follows a quarter of contraction, rather than an established sales recovery.

Annual guidance moves lower Nu Skin now forecasts annual revenue of $1.26 billion to $1.29 billion and adjusted EPS of $0.55 to $0.65. In its August update, the company projected $1.28 billion to $1.35 billion in annual revenue and adjusted EPS of $0.70 to $0.90.

Its forecast for Q3 revenue at that time was $310 million to $340 million. Figures are in U.S. dollars. Adjusted EPS is a non-GAAP measure.