Your RetailBoss feed
Create a free account to follow the brands and topics you care about. Your choices are saved and ready whenever you return.
Following is a saved on-site preference. It does not subscribe you to email alerts.Category
Consumer behaviour, cultural shifts and emerging market trends shaping retail, fashion, beauty and shopping. Explore observations on how people discover, choose and engage with brands.
Browse
Loading topics...
New data reveals a growing gap in how generations view customer service. The world of customer service is rapidly changing, and the latest findings from GoDaddy’s Consumer Pulse survey reveal a trend that should be on every business owner’s radar.…
Retailers are missing what matters most to today’s shoppers. A new consumer study from SPAR Group, Inc. reveals major changes in shopping behavior, spotlighting the critical importance of product availability and heightened concerns about tariffs and technology in today’s brick-and-mortar…
The retail industry is riding a wave of artificial intelligence enthusiasm, but a new national survey reveals a sobering truth: while almost half of retailers now use AI on a weekly basis, the vast majority struggle to leverage it at…
The beauty industry demonstrated remarkable resilience in 2023, growing to $446 billion in global retail sales – a 10% increase from 2022 according to McKinsey’s latest report. However, this impressive headline figure tells only part of the story. While the sector…
A new study reveals that the line between private label and national brands is blurrier than ever, with most shoppers unable to tell them apart. First Insight, a leader in AI-driven retail strategy, has released its latest research, “The Quiet…
The growing adoption of digital sourcing among the US small and medium-sized enterprises (SMEs) is reshaping the business-to-business (B2B) e-commerce landscape, with platforms like Alibaba leading the charge. Alibaba is a leading global business-to-business (B2B) e-commerce platform, has reported a…
The global online luxury goods market stands at a pivotal moment in 2025, with technological innovations and evolving consumer preferences driving transformation across the industry. After weathering a challenging 2024, the sector now balances recovery with adaptation to new market realities, highlighting…
The average U.S. household now shops across 39 unique retailers each year, with omnichannel shoppers spending nearly twice as much as single-channel shoppers, according to a 2025 report by Circana LLC. This shift underscores the evolving retail landscape, where consumers blend online convenience, in-store…
The pristine beauty counters of luxury department stores are becoming relics of a bygone era. As shoppers migrate online in record numbers, the beauty industry is experiencing a seismic power shift that few could have predicted just five years ago.…
The signs are unmistakable. After years of seemingly unstoppable growth, premium athleisure appears to be hitting a wall. Lululemon CEO’s recent warning about decreased consumer demand has raised an alarming question I’ve seen for months: Are we witnessing the end…
The US pet industry, now valued at $150.6 billion, is undergoing a radical transformation as retailers adapt to the demands of modern pet parents who view their animals as family. According to a 2025 Colliers report, 66% of American households—86.9…