Chanel's President and Chief Operating Officer, John Galantic, is set to step down from his role on June 30 after serving the luxury French fashion house for over a decade. Galantic first joined Chanel in 2006 and took on an additional global leadership role in 2017 to establish the Integrated Platform team, which was later renamed Global Digital Services. Under his leadership, Chanel Inc. transformed into a powerhouse, pioneering a client-centric model that increased the brand's owned distribution and elevated the client experience.
Galantic's decision to leave Chanel has been attributed to his desire to pursue other career opportunities and have a more direct-to-client relationship with key partners. This move would allow him to better serve clients and communicate directly with them. His resignation was confirmed by a spokesperson for the company, who also mentioned that his successor would be named very soon.
During his tenure at Chanel, Galantic was credited with championing local artistic direction and arts and culture initiatives that elevated the brand's image. He also launched the U.S. e-commerce platforms, which paved the way for a global Chanel.com site, as well as the first Client app, extending one-on-one luxury service beyond the boutique.
As the news of Galantic's resignation was revealed internally, colleagues and industry insiders expressed their gratitude for his significant contributions and the quality of the teams he built in the U.S. and Paris. His departure marks the end of an era for Chanel, but the company remains optimistic about its future under new leadership.
