Signet Adds Ex-Macy’s Chief Jeffrey Gennette as Board Refresh Continues

Headquartered in Hamilton, Bermuda, Signet Jewelers Limited announced that Jeffrey Gennette has been appointed to its Board, bringing more than 40 years of retail leadership experience. Gennette is best known for leading Macy’s, Inc. as Chief Executive Officer from March 2017 to February 2024 and as Chairman from February 2018 to April 2024, following a career that began in 1983 as an executive trainee at Macy’s West in San Francisco.

At Macy’s, he held roles including President, Chief Merchandising Officer and multiple leadership positions across merchandising and store operations, overseeing the retailer’s shift toward omnichannel integration and data-driven merchandising. Beyond Signet, Gennette currently serves on the Board of Advisors for Edward Jones Investments and on the Board of Directors for the National AIDS Memorial, extending his experience into financial services and non-profit governance.

Within Signet’s Board structure, Gennette has been appointed to the Human Capital Management and Compensation Committee and the Finance Committee. These assignments position him to influence executive compensation, talent strategy, and long-term capital deployment at a time when Signet is balancing store optimization with digital investment across its banners.

The company highlighted Gennette’s deep expertise in merchandising, marketing, digital transformation and store operations as directly relevant to its Grow Brand Love roadmap, which focuses on sharpening brand roles, elevating omnichannel experiences and disciplined capital allocation. His experience steering a large U.S. omnichannel retailer through transformation is expected to help Signet deepen customer engagement and navigate category shifts in bridal, fashion jewelry and luxury.

As part of this governance update, Signet disclosed that director Nancy Reardon, who has served on the Board since March 2018, will not stand for re-election at the company’s Annual General Meeting on June 26, 2026. Following Gennette’s appointment, the Board has been temporarily expanded to 12 directors and will be reduced to 11 immediately after Reardon’s departure at the conclusion of the meeting.

Reardon has chaired the Human Capital Management and Compensation Committee, playing a central role during a period of significant transformation for Signet. Board Chair Helen McCluskey credited her with providing steady leadership, sound judgment and thoughtful counsel that supported performance and culture as the company reshaped its portfolio and operational model.

“Signet’s Board is committed to ongoing refreshment and we are delighted to welcome Jeff as a director,” Helen McCluskey, Chair of the Board, said, noting his familiarity with the jewelry category and his track record in leading large, complex consumer businesses through transformation. She emphasized that his perspective on building brands, engaging customers across channels and driving operational excellence will be “invaluable” as Signet advances its strategy.

“Jeff’s experience leading one of the largest omnichannel retailers in the U.S. brings powerful insight to Signet,” Signet CEO J.K. Symancyk said, pointing to the company’s focus on strengthening brands, enhancing digital and store experiences, and growing share in a dynamic retail environment. Symancyk added that Gennette’s passion for jewelry and expertise will be a “tremendous asset” to both the management team and the Board as Signet executes its Grow Brand Love agenda.

Signet describes itself as a purpose-driven, sustainability-focused company and a participant in the United Nations Global Compact, aligning with a principles-based approach to responsible business. The company operates approximately 2,600 stores and eCommerce sites, primarily under the name brands Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H. Samuel, and Ernest Jones across North America and the UK.

Through its Grow Brand Love strategy, outlined in recent filings, Signet is prioritizing sustainable organic growth by refining brand positioning, optimizing its store footprint, integrating digital banners and investing in data-driven customer insights. The addition of Jeffrey Gennette to the Board signals that the company intends to pair this strategy with seasoned omnichannel leadership as it navigates changing consumer demand and competitive pressures in jewelry retail.