The Body Shop is closing 100 stores

Compounding these financial woes, The Body Shop faced controversy when it was sold to L’Oréal in 2006, a move that contradicted its anti-animal testing ethos, as L’Oréal was known for using ingredients that underwent animal testing.

Despite efforts to reconnect with its roots, the brand struggled with soaring production costs, an increasingly squeezed consumer base, and weakness in its US operations. The situation worsened when disappointing Christmas sales and insufficient working capital led to difficulties in meeting day-to-day expenses.

Aurelius Group, the private equity firm that acquired The Body Shop in November 2023, went into administration as a way to cut losses and attempt to turn a profit amid a tough market.

While customers can still purchase goods from The Body Shop both in-store and online for now, there is a risk that refunds or exchanges may become problematic if local stores cease trading…