ULTA Beauty Partners With PayPal Happy Returns Bars on 1,300 Store Locations

Happy Returns is a leading software and reverse logistics company that offers a comprehensive returns solution. Its Return Bar network of over 4,000 locations allows shoppers to easily return or exchange items without printing or packaging and receive refunds immediately.

With this partnership, Ulta Beauty customers can initiate their returns journey on the Happy Returns-hosted returns portal or the merchant’s own return flow.

At the end of the process, they receive a QR code, which they bring with their items — no box or receipt required — to the Return Bar at an Ulta Beauty store to complete the return.

PayPal‘s decision to acquire Happy Returns stems from its desire to play a more significant role in consumers’ post-purchase experience and the returns process. The acquisition allows the payment platform to follow consumers from discovery through payments to returns and exchanges…