AUPEN Bags Are Charging Customers $80 fees for Making Returns

it’s ridiculous to charge $80 dollars for a refund. I went ahead and asked a friend in the garment manufacturing space in China. Since Aupen ships directly from their factory, they simply chose a super cheap turn key manufacturing that has no QC.

This is why their quality and build is so much worse than brands in the same price range. They hide this $80 refund price unlike other companies that will inform you prior to purchase because they have NO CONFIDENCE in the quality of their bag.

The refund fee actually covers all their OPEX as well as a small profit for the company. Therefore they will make money either way. Honestly, just a really shitty way to do business, and when asked about it they hide behind argument of ‘we are just small business’. Completely unethical!” said a reddit commentor.

“Such a steep return fee is not only odd, but completely outrageous for an online retailer. Its inevitable that exchanges and returns will happen when someone is going off pictures online, however, once they see an item in person the value based on quantity and price may not be there” said retail expert, Jeanel Alvarado…