On the bustling Buchanan Street in Glasgow, Lush has officially opened its largest store in Scotland. Its new flagship experience awaits customers, featuring innovative experiential concepts and an in-store vegan coffee shop.
The grand opening occurred on Friday, 8th December 2023, at 11 am, marking a significant milestone for the brand known for its handmade bath and body products. The store is not just any ordinary retail space; it's an island site spanning approximately 20,000 square feet across the basement, ground, and three upper floors of one of Glasgow's most iconic buildings.
As the doors swung open, the first 250 lucky customers were greeted with surprise bags filled with Lush products, a token of celebration for the store's inauguration. This gesture was a warm welcome to what promises to be a shopping experience like no other.
Magz Macphee-David, the store manager with 16 years of retail experience, leads a diverse team representing over 15 countries and speaking more than ten languages.
“We are so excited to get ready to open our anchor store placing customer experience and shop floor experience at the heart of everything we do. We have a talented group of staff in our store and across Scotland who are ready to take the next step in their career and serve our community who really deserve this new large space,” said Magz Macphee-David, Lush Glasgow City, Store Manager.
From Lush's classic inventions like shampoo bars and bath bombs to lifestyle items such as clothing, cosmetic bags, pins, and soap dishes, there's something for everyone. Beauty services, including the Lush Shampoo Bar and skin and hair care consultations, add to the allure, making it a destination for beauty lovers.
Adding to the store's unique offerings, an independent vegan coffee shop, Plant Blonde, has set up within the premises. Known for their delicious coffees and award-winning pastries, Plant Blonde's presence aligns perfectly with Lush's ethical values, offering customers a chance to indulge in cruelty-free treats while they shop.
“Marc and I are extremely grateful for this amazing opportunity to work with such an ethical brand that shares the same values. Lush is such a fantastic welcoming, experience driven place and we enjoy every moment spent there. We can’t wait to share the specialty coffee and freshly baked cakes everyday with the team at Lush and everyone now in the city centre of Glasgow!” said Jennifer Walls, Plant Blonde.
Looking ahead, February 2024 will see the addition of a Lush Spa to the Glasgow store, complete with a brand-new Scotland-themed spa treatment. This expansion is a testament to Lush's commitment to providing a holistic and immersive brand experience.
The timing of the store's opening couldn't be better, with Christmas around the corner. Shoppers can get their hands on festive favorites, including the Snow Fairy collection, which has proven to be a hit in the UK, selling one product every five seconds during the festive period in 2022.
Lush's journey began in 1995, and today, it operates in 52 countries with over 850 shops worldwide. The Glasgow store is a shining example of the brand's growth and dedication to innovation, ethics, and customer experience. As Lush continues to champion against animal testing and over-packaging, this new store stands as a beacon of the company's values and its mission to leave the world "Lusher" than they found it.
For those in Glasgow or planning a visit, the new Lush store at 98 Buchanan Street is a must-visit destination. It's not just a place to buy your favorite beauty products; it's an experience that promises to engage all your senses and showcase the best of what Lush has to offer.
So, whether you're a long-time Lush fan or new to the brand, make sure to stop by and immerse yourself in the world of ethical beauty like never before.
